Not to get into anything political, but on this side of the pond there is an issue with women over a "certain age" and of a particular skin tone that have had a moniker assigned to them beginning with the letter "k". When said women, as individuals, misbehave in public, it has become an acceptable " trend" to declare these events to be actual "news". Make no mistake - the behavior is usually egregious and virtually never happened as little as 20 years ago - but this particular group of women are absolutely not alone in their refusal to behave properly in today's society - yet only these women are singled out for national news coverage. I try not to look most days, but it's like someone is plopping a bloody car wreck at your front door. (I'm using the U.S. meaning of "bloody" in this instance, but it could work both ways)
Anyhow, today's k-word catastrophe involved a verbal explosion directed at a retail worker. Said anti-social woman allegedly screamed at the worker that she - the worker - was "worthless".
I personally have years/decades of retail customer service under my belt, and I have had lying, literally thieving, customers slander me to our corporate office. (No one believed the customer) and I even had a man strike me with an object when he was unhappy with a new store policy. (It was Christmas - I just excused myself to the long queue at my register and went to the stockroom and cried for 15 minutes. My boss later said not one customer complained - they just all moved to the ends of the other long lines!)
@Catllar I have ran into the type of worker you described - SO MANY TIMES - over the last 2 decades! It really begins to feel as if we are existing in an alternate reality.
Nope. With today's k-word catastrophe, I'd have to see the entire altercation in order to determine if the word "worthless" was used incorrectly. Rude? Yes. Dumb? Of course - if you're still expecting service. Possibly 100% true? Oh yeah. I've met far too many "workers" that fit that definition in recent years. I just mostly keep my mouth shut - except for the small amounts of acidic sarcasm I must quietly release in order to properly maintain my blood pressure.