Hi everyone,
As some of you may know, yesterday we had some downtime in the morning. Thank you to members who contacted the admin team about it, we know we were missed
We were unaware of anything that could cause the downtime and began investigation of our own logs and records and could see no fault, when we received an email from our host:
Last night, as a result of our ongoing efforts to strengthen and consolidate our network, we undertook some planned and scheduled maintenance, which should not have resulted in any customer disruption.
However, we became aware that some customers were unable to reach their websites. Upon investigation, it became apparent that some websites and servers were inaccessible for some time. The problem was fully resolved as quickly as possible.
This was solved fairly quickly and mistakes do happen, but we'll be considering it for the future. We currently have no plans to switch host as they've been good so far but I guess you could say this is a point to remember.
Thanks for your patience!