Hi everyone!
I'm new to the forum, so hopefully this post is ok and in the right place.
Basically, I bought a new sewing machine from John Lewis a couple of weeks ago. It's a Toyota Oekaki.
I've had a sewing machine before, but haven't used one in years, so I'm pretty much a beginner again at this point. If you know about the Oekaki machine, it has a feature where you can embroider freehand, which is what drew me to the machine
I opened it for the first time about a week ago and tried it out just using the normal sewing function. I then decided to try the Oekaki mode and followed the instructions which told me to change the foot and drop the feed dogs. It all worked great, but when I then tried to put it back to the normal straight stitch mode, the feed dogs wouldn't go back up. The switch doesn't seem to be doing anything.
I'm just wondering if I've done something wrong or I'm missing something? I made sure the needle was up and have also switched it on and off again a few times. If anyone has any ideas then that would be great!
I did get in contact with John Lewis who basically said they can't do anything unless I take it into store, meaning I would have to drive into town, pay for parking and then lug the machine into the store for someone just to have a look at it
Sorry for the massive message! And thanks in advance for any advice you may have
I just want to be able to start sewing
x