The Sewing Place

Now I know why I never touch my machine

Lowena

Now I know why I never touch my machine
« on: February 22, 2019, 15:00:22 PM »
Had my 3yr old Brother Innovis 1800q serviced...£75.
Got it back ... wound 2 bobbins and found it wouldn't wind any more.
Took it back - they said it was my fault He had to strip it right down to get rid of thread wound right down in the machine's innards, caught it just before it did permanent damage
After winding 2 bobbins!!!!!!!!??
Took him 40mins to sort out.....but........ they didn't charge me..wtf??
Makes me wonder whether winding 2 bobbins really could / did do all that damage  -<
Now I know why I never touch my machine except to rethread and change needles.........
It's a shame - it's a whizz and will do lots of things I'm afraid to attempt  :|
OH says I should go on their "get to know your machine" course but I can't bring myself to do it. I hate being told or shown what to do. They say doctors make terrible patients...in the same way teachers ( was one for 35yrs ) make dreadful pupils  :|
Hey ho....straight stitch on default settings it is then  :|
Triumph of hope over experience :D

Iminei

Re: Now I know why I never touch my machine
« Reply #1 on: February 22, 2019, 17:17:18 PM »
I would say they didnt charge you because they didnt service it properly and sort the mess out before.

Winding two bobbins??? Im assuming there was thread on the bobbins after you wound them ???

Can anyone recommend a good Sewing machine Shop with a service centre or a sewing machine repair man (whom they know is not a charlatan) to Lowena in the Norfolk area?????
« Last Edit: February 22, 2019, 17:19:07 PM by Iminei »
The Imperfect Perfectionist sews again

toileandtrouble

Re: Now I know why I never touch my machine
« Reply #2 on: February 22, 2019, 17:28:38 PM »
Lowena, I'm tempted to hop onto a train to Cornwall and come to talk you through your machine. They do such wonderful things, it's a shame you're missing out.  What did you teach?
P.S. not to worry, I haven't time or money to come down really  0_0

Yarn down:  1000g
Fabric down:  29m

Lowena

Re: Now I know why I never touch my machine
« Reply #3 on: February 22, 2019, 19:19:43 PM »
I'd love you to come down @toileandtrouble  <3
I was a Primary school teacher latterly Head Teacher and my specialisation was English and Multicultural education.
P.S. My OH says you cant teach me anything....I'm a lousy pupil  :|
Triumph of hope over experience :D

Stitches

Re: Now I know why I never touch my machine
« Reply #4 on: February 22, 2019, 19:36:32 PM »
Don't worry Lowena when you come to Norfolk I can come and help you with your machine  <3

StitchinTime

Re: Now I know why I never touch my machine
« Reply #5 on: February 22, 2019, 19:54:44 PM »
Can anyone recommend a good Sewing machine Shop with a service centre or a sewing machine repair man (whom they know is not a charlatan) to Lowena in the Norfolk area?????

Steve from Sewing Machine World in King’s Lynn used to be very helpful on the old forum.

Ohsewsimple

Re: Now I know why I never touch my machine
« Reply #6 on: February 22, 2019, 21:28:43 PM »
Oh dear @Lowena    It’s a great machine.  Such a shame you won’t do the get to know your sewing machine course. You would get quite a lot out of it. 
As someone who deals with people and their machines all day I can assure you it is possible to make a mess of bobbin winding and get this result.  My heart sinks when I have to deal with a textile teacher as they frequently have no idea at all!   My boss has to go out and thread up overlockers when the thread breaks.  :[. And more than once I have been told 'of course I haven’t changed the needle, it hasn’t broken'.   :o. Then there are the older ladies who have been sewing for years and obviously know what they’re doing, so it has to be the machine that's faulty.  ( Arogant voice). Till we use it and it runs fine!   Mmmmm, try putting the bobbin in the right way round, maybe??   
These machines aren’t cheap, so to make the most of them you need a little education.  Time to be a pupil.  :)

Lowena

Re: Now I know why I never touch my machine
« Reply #7 on: February 22, 2019, 21:38:46 PM »
Eek @Ohsewsimple no way! I'd absolutely hate it. I could never go on a course or to a workshop of any description. I'd expect to excel and be terribly upset when I was completely drossy  :|
I haven't the confidence to try anything with my machine as the only other time I tried to clean it I couldn't get the plates back and had to take it to the shop... mortification!!! ( they're so condescending ) I daren't change feet or settings in case I break it. I've had it over 3 years but only use one stitch, the same foot and default settings. I'm too old to change now  :(
Triumph of hope over experience :D

Iminei

Re: Now I know why I never touch my machine
« Reply #8 on: February 23, 2019, 08:06:51 AM »
I changed the foot Low, do you not remember?

To an applique foot when I appliqued that Red L onto the green ... or was it a green L onto  the red ???
The Imperfect Perfectionist sews again

Lowena

Re: Now I know why I never touch my machine
« Reply #9 on: February 23, 2019, 10:04:42 AM »
I know you changed the foot @Iminei  but you're cleverer, braver and more confident than me....... I can't have you over everytime I want to try something new...more's the pity  :ninja:
Triumph of hope over experience :D

KayK

Re: Now I know why I never touch my machine
« Reply #10 on: February 23, 2019, 17:16:06 PM »
Steve from Sewing Machine World in King’s Lynn used to be very helpful on the old forum.
I second him!  I have had machines from him, both new and second-hand - and others I have purchased from flea bay and him service them - he even came to my house to sort one of them out - The centre itself is great (a mini-industrial unit with plenty of parking) so well worth a go!
I have learnt by my mistakes: Sewing machines now are Bernina 720, Bernina 1008, Bernina 801 from 1981, Brother overlocker, ancient but works well

Ohsewsimple

Re: Now I know why I never touch my machine
« Reply #11 on: February 23, 2019, 19:01:28 PM »
Eek @Ohsewsimple no way! I'd absolutely hate it. I could never go on a course or to a workshop of any description. I'd expect to excel and be terribly upset when I was completely drossy  :|
I haven't the confidence to try anything with my machine as the only other time I tried to clean it I couldn't get the plates back and had to take it to the shop... mortification!!! ( they're so condescending ) I daren't change feet or settings in case I break it. I've had it over 3 years but only use one stitch, the same foot and default settings. I'm too old to change now  :(

Such a shame.  I get where you’re coming from.  And terrible that the people at the shop are condescending.  After all, not everyone knows how to work these things.  We always like to help and teach people because we hate selling machines that can’t be used. 

Lowena

Re: Now I know why I never touch my machine
« Reply #12 on: February 24, 2019, 10:17:28 AM »
@StitchinTime  and @KayK  Kings Lynn will be a whopping 70 miles from where I'll be living  :S but thanks for the tip.
I'm about to embark on winding more bobbins... wish me luck ( cos I won't dare take it back if I bu**er it up )  :ninja:
I don't suppose they thought they were being condescending, to be fair..... I can be very touchy if I'm less than perfect  :|
which is why I won't go on courses  :|
« Last Edit: February 24, 2019, 10:19:08 AM by Lowena »
Triumph of hope over experience :D

StitchinTime

Re: Now I know why I never touch my machine
« Reply #13 on: February 24, 2019, 10:25:08 AM »
@Lowena Good luck with bobbins. Keep an eye on the thread and make sure it doesn’t “fall off” the bottom of the bobbin and into the depths of the machine.

Iminei

Re: Now I know why I never touch my machine
« Reply #14 on: February 24, 2019, 11:12:00 AM »
What I found when I first wound a bobbin on Elvis (Brother) was that it came out terribly springy and soft ...
I chucked it (Do you remember girls?) and tried again after watching a youtube vid and found the markings on the bobbins path were not very well explained!
You really had to check and ensure that the thread ran through the tension discs to get a properly wound bobbin....

if I remember when I visited I thought your bobbin (at the time) was quite soft and springy ... Check that the thread really does get in between the tension thingmy (wherever that might be on your machine) @Lowena
The Imperfect Perfectionist sews again