The Sewing Place

Reception => Tech Know How => Topic started by: Fabric Lover on May 08, 2017, 21:48:54 PM

Title: [SOLVED] Blurred avatar across top
Post by: Fabric Lover on May 08, 2017, 21:48:54 PM
Can I ask why the Member photos have all expanded to close-up? To be honest, the blurred aspect really hurts my eyes! Does anyone else have this problem?  :(
Title: Re: Blurred avatar across top
Post by: Greybird on May 08, 2017, 22:18:18 PM
Yes, I don't like it either - such a blur it defeats the object. I thought perhaps it was a blip and would revert to normal quite soon?
Title: Re: Blurred avatar across top
Post by: Tamnymore on May 08, 2017, 22:31:40 PM
I'm looking at TSP on my phone and all is normal.
Title: Re: Blurred avatar across top
Post by: KayK on May 08, 2017, 22:32:22 PM
My photo looks really strange- all you can see is my horse's legs (well, they're better than mine I suppose)
Title: Re: Blurred avatar across top
Post by: b15erk on May 08, 2017, 22:32:41 PM
I thought it was a problem with my Kindle because my phone and PC are fine. I agree though,  it's very distracting.

Jessie
Title: Re: Blurred avatar across top
Post by: Francesca on May 08, 2017, 22:46:16 PM
It's been like this for a while. Because the limited space we have to display a user's avatar is square, we cannot accommodate non-square avatars. Users who don't upload square avatars (or in some cases upload a square one that is tiny tiny tiny, like 50px square) will be expanded to fit.

In some cases the blur is created by uploading a tiny picture and unfortunately we cannot help it in those cases because we can't blow something up that is too small to start with.

If you'd like it to not be fuzzy, please upload a picture of decent size (e.g above 150px) or a square one.
Title: Re: Blurred avatar across top
Post by: Ploshkin on May 09, 2017, 01:28:36 AM
Fran, I think people are referring to the way all of the avatars are now appearing on my kindle - they've been like it for 2 or 3 days.  They've moved from the side of the post to above and are all just a wide, thin strip with a small section of the picture greatly enlarged and therefore blurry.  It's like looking through a letter box without your specs on.
Title: Re: Blurred avatar across top
Post by: elephun on May 09, 2017, 02:39:34 AM
Fran- on my phone, things look normal if I hold the phone vertically. If I hold it in landscape, the avatars are a bit distorted and take the whole screen, which is fine. I tried to add a picture so you can see it.
On the computer, the avatar had been sort of like the picture for the last few days, which was strange. Some were more distorted than others.
However, right now, looking at the computer, everything is normal.
Title: Re: Blurred avatar across top
Post by: Francesca on May 09, 2017, 10:00:16 AM
Ahhh yes, you're right! Apologies.

Essentially I changed the breakpoint at which the avatar block goes above the post, so it will now do it on more devices. However I hadn't realised it looked this bad  :x Sorry for that everyone.

I was trying to avoid having lots and lots of breakpoints (i.e different variations based on different widths). Previously there were 6 different variants of the page based on what width your page was, which was becoming far too much to handle. I reduced it to 2, but was perhaps overzealous.

I will look into adding a third breakpoint to fix this issue. So there will likely be one for mobile, one for tablets and small screens, and one for full-width displays (rather than one for full width displays and one for everything smaller like there is now).

Apologies everyone  0_0
Title: Re: Blurred avatar across top
Post by: Fabric Lover on May 09, 2017, 10:22:52 AM
So much better thanks Fran!  :D :flower:
Title: Re: Blurred avatar across top
Post by: Sheilago on May 10, 2017, 08:42:33 AM
Is it just me or does everyone now see the avatars across the top of each of each thread in a long narrow blurred strip? I usually view on an Ipad , so maybe that's got something to do with it. ( You can tell I'm no IT expert ! :D)
Was wondering if I should try changing my photo to something better, but not sure how.
Title: Re: Blurred avatar across top
Post by: Bodgeitandscarper on May 10, 2017, 08:44:07 AM
Maybe just your ipad?  It's fine for me on my laptop.  Guess that's not a lot of help really  :S
Title: Re: Blurred avatar across top
Post by: Ploshkin on May 10, 2017, 09:20:38 AM
There was a whole 'nother thread on this yesterday & day before.  It's in the cafe entitled 'Members photos - style change'  (sorry don't know how to link it)
Fran has now changed something to correct it but on my Kindle it still appears as you describe in landscape orientation but is as it should be in portrait - Kindles are a bit weird anyway and seem to do their own thing.. 
Title: Re: Blurred avatar across top
Post by: Sheilago on May 10, 2017, 10:20:28 AM
Still long thin and fuzzy on my iPad even in portrait. Should I try to change anything?
Title: Re: Blurred avatar across top
Post by: Sheilago on May 10, 2017, 10:22:40 AM
Thanks, have read the other thread now. Not sure why it's still a problem on my iPad, but not a big issue, I can certainly live with it!
Title: Re: Blurred avatar across top
Post by: Francesca on May 10, 2017, 10:40:04 AM
I haven't changed anything yet.

Apologies, I have a few jobs to do on the site but not much time this week to sit down and get into it so I have a list ready for Saturday afternoon!

The things that will be addressed are:

- The like post button not working for FireFox users
- The blurry avatars for narrow screen widths
- The New Posts page not working for some.

All of these will be addressed over the weekend and I'll post on Monday to explain how to refresh the browser ready to see the changes.
Title: Re: Blurred avatar across top
Post by: Francesca on May 10, 2017, 10:41:22 AM
I have also merged the two threads together.
Title: Re: Blurred avatar across top
Post by: UttaRetch on May 10, 2017, 10:44:39 AM
Hey people, don't harass Fran.  She has a full time job and a social life to maintain.  If she jumps ship, we will all be up that creek without a paddle.  :P
Title: Re: Blurred avatar across top
Post by: Sheilago on May 10, 2017, 18:35:49 PM
Thanks Francesca. As I said it's not a big problem,I thought it was something I was doing so thought I'd ask! The web site is great!
Title: Re: Blurred avatar across top
Post by: Francesca on May 16, 2017, 11:33:18 AM
This should now be fixed. Please perform a hard refresh and let me know how it looks.
Title: Re: [SOLVED] Blurred avatar across top
Post by: Greybird on May 16, 2017, 15:53:22 PM
Not sure what a "hard refresh" is, but it's now much better - thank you!
Title: Re: [SOLVED] Blurred avatar across top
Post by: fajita on May 16, 2017, 16:05:38 PM
IPad here. Avatars now looking lovely. Thankyou, Fran.
Title: Re: [SOLVED] Blurred avatar across top
Post by: Ploshkin on May 16, 2017, 16:10:06 PM
Cured on the Kindle too -thanks
Title: Re: [SOLVED] Blurred avatar across top
Post by: Sheilago on May 16, 2017, 22:06:06 PM
All fixed. Many thanks!  :flower: