The Sewing Place

Reception => Tech Know How => Topic started by: Catllar on August 11, 2018, 11:16:12 AM

Title: Picture won't load.
Post by: Catllar on August 11, 2018, 11:16:12 AM
I have upset someone I guess, and  my picture won't load, having  "failed security check"?!?!?!   :ninja:
Title: Re: Picture won't load.
Post by: UttaRetch on August 11, 2018, 20:40:10 PM
Is it naughty? 0_0
Title: Re: Picture won't load.
Post by: Acorn on August 11, 2018, 20:51:49 PM
Is it a particularly large file?  And does it have a particularly long name?
Title: Re: Picture won't load.
Post by: Catllar on August 12, 2018, 18:47:46 PM
No, to both questions - it's only a pic  of my latest make !!
Title: Re: Picture won't load.
Post by: UttaRetch on August 12, 2018, 20:49:31 PM
@Catllar: upload it to Lunapic (https://www140.lunapic.com/editor/) and then follow the little tute I wrote below.

1.   Save your picture to your computer desktop (or somewhere you can find it easily).
2.   Use the Browse folder in Lunapic to find the image you want to upload.
3.   You will see that you have options to crop, scale or rotate.  If the image is large, pick scale and reduce.
4.   APPLY the resultant new size.
5.   Scroll to the bottom for the Save options and click on Imgur.
6.   Copy everything in the Image URL window and use the link to repost the image using the picture icon in reply.
Title: Re: Picture won't load.
Post by: Catllar on August 12, 2018, 21:13:05 PM
Thanks very much, I'll give that a go, but it's not playing at the moment - how long should it take to upload an image??
Title: Re: Picture won't load.
Post by: Francesca on August 12, 2018, 21:18:13 PM
If it can't upload in a short amount of time it'll show a timeout message. What is the exact error message you get?
Title: Re: Picture won't load.
Post by: UttaRetch on August 13, 2018, 07:46:33 AM
A big file can take a while to upload to Lunapic, but it could be that the server is busy.
Title: Re: Picture won't load.
Post by: Catllar on August 13, 2018, 22:16:09 PM
If it can't upload in a short amount of time it'll show a timeout message. What is the exact error message you get?

It says " Your attachment  has failed security checks and cannot be uploaded. Please consult site administrator"
Title: Re: Picture won't load.
Post by: Francesca on August 14, 2018, 10:32:18 AM
OK so it's not related to file size, more to the file itself. For some reason the security software that allows you to place files on our server has some issue with your particular image.

Is there any way you can re-save it? Edit it, make a new copy? Chances are that may clear any perceived "flaw" with the image's security.

Also what file extension is it? JPG? PNG? GIF?
Title: Re: Picture won't load.
Post by: Catllar on August 15, 2018, 17:34:04 PM
It's a Jpg and exactly the same as all the other ones that have loaded. I'll try another one.


Now that one worked! Sadly it's not the picture I wanted as it hasn't the full impact of the print, but it's better than nothing to give the idea.


Thanks for your help girls!
Title: Re: Picture won't load.
Post by: UttaRetch on August 15, 2018, 17:47:27 PM
@Catllar: I've turned you round ;)
Title: Re: Picture won't load.
Post by: Catllar on August 15, 2018, 17:48:47 PM
Thank you UR!! :flower: