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Sewing Professionally / Re: Dealing with clients who don't turn up for booked appointments
« on: April 17, 2018, 18:16:15 PM »
It is a difficult one this, and, like other professions that you have to book appointments with, we just have to accept that we are going to get no shows, no matter what you do. I have sent text messages, left voice messages and still they do not arrive. Ring to find out were they are "decided to go home for some tea first, i will come round in an hour". No you b***** well wont.
I did try offering home visits but that was fraught with problems as well. You turn up to collect a couple of pairs of trousers that want altering to find she has got every item of clothing out of the wardrobe for your opinion and 2 hours later she is still trying them on and you end up with a pile of alterations you could do without.
Worse for me is the customer who turns up unanounced, at all hours (even 9pm) and expect you to "just take my dress up an inch, I'll wait". No matter what i do or say it is water of a ducks back, she will always be the same.
I did try offering home visits but that was fraught with problems as well. You turn up to collect a couple of pairs of trousers that want altering to find she has got every item of clothing out of the wardrobe for your opinion and 2 hours later she is still trying them on and you end up with a pile of alterations you could do without.
Worse for me is the customer who turns up unanounced, at all hours (even 9pm) and expect you to "just take my dress up an inch, I'll wait". No matter what i do or say it is water of a ducks back, she will always be the same.