The Sewing Place

Reception => Welcome Lounge and Information => Topic started by: Iminei on March 30, 2018, 09:32:33 AM

Title: Subscription renewal problems ?? For more info read on ....
Post by: Iminei on March 30, 2018, 09:32:33 AM
Hi Peeps

One year on ... Would've thunk it?!!
and a lot of our founding members yearly subscriptions are coming due !

If you subscribed via the Support the forum linky (https://thesewingplace.org.uk/index.php?action=profile;area=subscriptions), your subscription should be automatically renewed but can I just remind our members who subscribed directly last year through Paypal or other means that your subscription will not automatically renew so please feel free to contact me at iminei@thesewingplace.org.uk or via personal messaging to arrange renewal.

We have had a few issues though with subscriptions taken out through the forum linky not renewing automatically and think this may be due to a setting at Paypals end.

We think you have to set the subscription to become a recurring payment in your Paypal, so if you find you have suddenly lost your privileges, please check that your subscription hasn't expired.

You will recognise that your permissions have changed by being unable to see the Subscriber Forum & Financials or post pics

We do hope you will continue to support The Sewing Place by either using the Support The Sewing Place Linky (https://thesewingplace.org.uk/index.php?action=profile;area=subscriptions) or by contacting me to arrange a bank transfer, cash or cheque payment.

Thank you

Imi
xxx


Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: mudcat on March 30, 2018, 18:19:53 PM
Iminei, I didn't join until December so my renewal has a ways to go but if I just pay from the link will it just extend the date?  I only do PayPal as a "guest" as I don't like them or their terms so no longer have an active account with them.
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: Iminei on March 31, 2018, 09:55:36 AM
I think it will @mudcat .

A couple of girls on here got all excited and hit the subscribe button at the beginning of this month not realising that they had already clicked the recurring payment button when they originally joined last year and checking on their membership shows they are now subscribed to 2020.

But whatever you choose to do, you don't have to worry for 9 months or so.

Thank you for your enquiry.

Imi
xxx
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: Fabric Lover on August 29, 2019, 22:14:41 PM
I’ve renewed my subscription Iminei, hope I’ve done it correctly!
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: Iminei on August 30, 2019, 01:07:15 AM
Perfect darling, thank you xxx
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: sewingj on August 30, 2019, 08:56:25 AM
@Iminei I think my sub is due soon - do we get a reminder?
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: Iminei on August 30, 2019, 09:03:13 AM
Not usually ... but just for you @sewingj

18th November

is the date for your diary.
Title: Re: Subscription renewal problems ?? For more info read on ....
Post by: annierose on November 06, 2019, 17:20:49 PM
hello, I tried to contact you via email, but it failed. I don't know why, but PayPal won't let me pay without creating an account. I pay lots of other places via PayPal, just using my debit card. I really don't want to create an account (had a bad experience!) just happy to pay using my card on their platform. Do you know why this is a problem? or is there another way I can pay? Thanks