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Messages - Scotanne

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1
Sewing Machine Reviews / Re: Janome 2 year warranty
« on: July 08, 2019, 20:24:33 PM »
My 40 year old machine had a hinged door.  The new one doesn’t!

2
Sewing Machine Reviews / Re: Janome 2 year warranty
« on: July 01, 2019, 07:51:49 AM »
I use Gutterman, Glide Trilobal and Sulky threads.
I clean the feed dogs and under the bobbin regularly.
For me the experience has taken the sparkle out of sewing and my new machine.

3
Sewing Machine Reviews / Re: Janome 2 year warranty
« on: June 30, 2019, 21:38:20 PM »
Janome said it was user error or the thread so not covered by the warranty.  The thread is caught behind the thread take up.
 :(

4
Hi, I'm new... / Re: Hello
« on: June 30, 2019, 20:18:13 PM »
Hi All
Thank you for your friendly welcome .  I like seeing small quilted landscapes like the one in my profile picture, and yes, it is Mwnt!
Anne

5
Hi, I'm new... / Hello
« on: June 29, 2019, 14:32:26 PM »
Hi
I’m the new girl. A Scot in Wales.  I’ve enjoyed reading many of your posts and found them very useful.
 :toast:

6
Sewing Machine Reviews / Janome 2 year warranty
« on: June 29, 2019, 11:35:06 AM »
I have been sewing for 40 plus years.  I treated myself to a new Janome M200 QDC 14 months ago and it’s been a great machine but it’s now being repaired by the shop.  Warning!  I thought I’d be covered by the 2 yr warranty but no, it’s user error according to the shop and Janome.  Some thread has got caught in the links behind where the thread goes up and down.  Apparently this is a known issue with any make!  My gripe is that if it’s a known issue why do users not have access to this area to remove thread before it seizes up the machine.  I’ve asked for a sample of the thread so I can identify which one has created the jam. I had no problem with my old New Home machine and I wish I’d tried to get it repaired as the motor was fine.   

7
I am new to quilting but have been sewing for 40 plus years.  I treated myself to a new Janome M200 QDC 14 months ago and it’s been a great machine but it’s now being repaired by the shop.  Warning!  I thought I’d be covered by the 2 yr warranty but no, it’s user error according to the shop and Janome.  Some thread has got caught in the links behind where the thread goes up and down.  Apparently this is a known issue with any make!  My gripe is that if it’s a known issue why do users not have access to this area to remove thread before it seizes up the machine.  I’ve asked for a sample of the thread so I can identify which one has created the jam. I had no problem with my old New Home machine and I wish I’d tried to get it repaired as the motor was fine.   

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