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« on: March 04, 2019, 15:58:47 PM »
Another phone call last Thursday, the latest girl said she would chase it up and phone me back, "it won't be today, could be tomorrow or early next week". Well, lunchtime today, no phone call but the post lady brought me a parcel. Coincidence or what? Perhaps it was the cold businesslike way I asked who to complain to, but the girl definitely sorted it.
It is almost 3 months to the day since I subscribed. It is a dark warm fabric, originally supposed to be a washable wool but not sure what this is, might just be that. (the pattern that goes with it is, strangely, the one from the original offer)
Fabric looks to be a decent quality but the customer service has been appalling. Apologies to you all for mentioning it in the first place, hope no-one got the run around.