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Sewing Machines / Re: Big disappointment
« on: April 24, 2020, 11:49:26 AM »
I phoned them yesterday, and spoke to an employee who working from home, and promised that she would get the shop manager, who is in the shop for a while to call me. Guess what? no phone call! None this morning, so I am going to phone them AGAIN .......it really is driving me nuts! They are still advertising on their website, next day delivery etc.
I have had a look at the Janome, but am still worried about the quality of the build and the accessories etc. I know Bernina are very good on that front - which is probably why they are more expensive!
Addition:
Just phoned them - they are now saying they haven't yet received it! - but have had cards from the Delivery company to say they had tried to deliver it. They are going to phone the couriers to see where it is. I could weep from frustration!
Latest Addition:
They were going to phone me back with news one way or another. Now 4:15, no phone call. They close at 4
I have had a look at the Janome, but am still worried about the quality of the build and the accessories etc. I know Bernina are very good on that front - which is probably why they are more expensive!
Addition:
Just phoned them - they are now saying they haven't yet received it! - but have had cards from the Delivery company to say they had tried to deliver it. They are going to phone the couriers to see where it is. I could weep from frustration!
Latest Addition:
They were going to phone me back with news one way or another. Now 4:15, no phone call. They close at 4