I want to let anyone know who needs replacement parts that I've just received excellent service from Adjustoform.
I've had Millicent, (Lady Valet model) for a few years now, and the screw snapped off in the black ring bit so I couldn't adjust her height any more.
Sent an email to the company. Quick response from a lovely and friendly lady. Sent her a picture of the broken bit because I hadn't a clue what it was called, and she has sent me a free replacement which has arrived today.
I now know that the part I was after is called a locking collar
Great service. They deserve a bit of praise.
Oh. And the envelope was addressed to Millicent.
Sandra.
xxx