I know I paid VAT on the extra pads and clips, and was I thought misled over the price, as originally I said I wanted three extra pads and was given the price of £10.80, no mention of VAT at all at that stage nor that the packs had two extra pads and six clips in each pack. I also thought I had made it clear that I wanted a lamp as well on the second time I phoned and thought the price they quoted was for everything. However I knew they were out of stock and had to wait a couple of weeks, so was surprised when they phoned to query my address and yes I have an awkward address and often people get this wrong. The package of extra pads and clips arrived the following day in a jiffy bag. I waited and waited for the lamp and no sign of this, so rang them again and was told I hadn't ordered a lamp, but they would send one straight away and it would come the next day. ( I am wondering whether they realised that perhaps they had made a mistake??)
Now only last week we had an odd phone call from what seemed like our bank, only it woke me up in the morning and once my husband had taken the phone from me he walked off with it. This was another of those phone scams only this time on a credit card. My husband is ex bank so he rang a totally different number that connected him to the bank and they were able to confirm that there was nothing untoward going on with our credit card, but my husband was unaware that I had used it for a couple of purchases, and one was for the lamp and as far as I am concerned I have only paid £24.60 for this and no P&P. However only time will tell when we get the credit card statement.
I now have the lamp set up onto two different machines, and what a difference it is making, I am still awaiting news of my new glasses and I am sure they will help as well. I wanted the extra pads as I have other machines which I use - and if I had known VAT was going to be added to everything then yes I would have bought two lamps but then I would still have one machine without a fitting for the lamp. By the way the main fixing pad for the machine is sticky backed, and the plastic on this has two channels which the lamp's base slides on to - so you do really need the proper sticky backed base on order to fix this to the machine.
I cannot get out and about that easily and if I go into a town really have to think carefully what and where I need to go and choose the car park nearest and my time limit is abut half and hour before my back really plays up and I cannot walk. So I am rather forced into using the internet to do a lot of my shopping and it has been so easy. Only perhaps with what has just happened I need to wake up a bit and check about VAT and P&P - but this was all done by a phone call after seeing it advertised on a website. I had actually gone into our County town to a Hobbycraft especially for this lamp - now I am not a frequent visitor to Hobbycraft ( second time only) and yes they had various lamps there but nothing like this small machine lamp - and when I paid for my other shopping the assistant said they never stock this particular lamp and that it was via their website only.