Hi all, my first post. Thank you for allowing me to join. I am not new to using a machine, I know the basics and have used on and off most of my life. I decided to buy a new sewing machine because of isolation I have more time on my hands and sewing has always been one of those things I have always wanted more time to get into. I bought a Bernette sew and go 7 from Singer outlet recently, it cost me £280. The first time I used it I had problems. It wasn't sewing right, the stitching was wrong. It seemed to me that the bobbin tension was wrong when you pulled from the bobbin it was as loose as anything. Anyway after hours of trying things, reading, watching videos I got fed up with it and thought, this isnt right, I shouldnt have so much trouble with a brand new machine, I should be able to just go on it and sew right? I have decided to send it back and have messaged them 5 times now, with no reply as yet. I guess they may be busy, but that has peed me off too, so won't be buying from them again. I have been having a read on here on what people recommend (wished I had done that before buying), and found a Janome 5060QDC for £399, I like the look of it and feel its something I can grow into. I would love to hear your thoughts on my troubles and recommendations. Thanks for looking.